FAQ - Poké Jeux

Frequently Asked Questions

1. How do I place an order?
You can place an order online by adding the desired products to your cart and then following the checkout process.

2. What payment methods are accepted?
We accept payments by credit card (Visa, MasterCard), PayPal, Sezzle, and bank transfer.

3. What are the delivery times?
Delivery times vary depending on the chosen shipping method. You can refer to our shipping policy for more details.

4. Can I return a product?
Yes, we accept returns within 30 days of receiving your order. Please review our return policy for more information.

5. How can I contact customer service?
You can contact us by email at info@pokejeux.ca or by phone at 514-299-4702. We are available from Monday to Friday, from 10:00 AM to 6:00 PM.

If you have any other questions, feel free to reach out. Our customer service team is here to assist you!