Preorder Policy

Poké Jeux Preorder Policy

At Poké Jeux, we offer the option to preorder certain eagerly awaited products. Our preorder policy aims to inform you about the details and conditions surrounding these advance orders. Please read the following guidelines carefully before placing a preorder.

1. Preorder:
Products available for preorder are clearly identified on our website.

2. Preorder Payment:
Full payment of the preorder amount is required at the time of placing your order.

3. Delivery Time:
Preorder products are upcoming items that are not yet in stock. Estimated delivery dates are indicated on the product page for each preorder item. Please note that these dates are subject to variations based on suppliers and manufacturers, and delays may occur.

4. Modifications and Cancellations:
You have the option to modify or cancel your preorder before the product is shipped. To do so, please contact us using the provided contact information.

5. Refunds:
Refunds for canceled preorders will be processed in accordance with our standard refund policy. If the preorder product cannot be delivered due to reasons beyond our control, a full refund will be issued.

6. Changes in Delivery Dates:
Estimated delivery dates for preorder products may be subject to changes. We will do our best to inform you of any significant changes in delivery times.

7. Order Confirmation:
Once the preorder product is in stock and ready to be shipped, you will receive an order confirmation via email.

8. Return Policy:
Our standard return policy applies to preorder products. You can refer to our return policy for more information.

We strive to make your preorder experience at Poké Jeux as smooth as possible. If you have specific questions or concerns regarding a preorder, please do not hesitate to contact us. We are here to assist you at any time.

This preorder policy is subject to change without prior notice. Last updated: September 11, 2023.